Samsung now leads U.S. smartphone satisfaction with an ACSI 2026 score of 81, edging Apple at 80 and ending Apple’s run at the top dating back to the iPhone 11 era. With WWDC set for June 8, Apple’s delayed Apple Intelligence features loom over a market where overall scores rose from 78 to 79.
Share
Share
Share
Share
Email
Customers just nudged Apple off its longtime perch, with the latest ACSI smartphone scores putting Samsung out front. The margin is a single point, 81 to 80, but it lands weeks before WWDC on June 8, 2026, as questions s... [2445 chars]