Taco Bell has apparently rolled out voice AI-powered ordering at more than 500 drive-throughs, leading to unflattering viral moments like someone ordering 18,000 water cups in order to “bypass” the AI and get connected to a human server.
In Brief
Taco Bell’s chief digital officer says the company is having an “active conversation” about when to use and not to use AI.
The company has apparently rolled out voice AI-powered ordering at more than 500 drive-throughs, leading to unflatteri... [848 chars]