Pearl's Head of AI Operations Mark Quinn was displaced by the same technology he now deploys at scale. That experience taught him the difference between companies that shrink their way to efficiency and the ones that actually reinvent themselves.
I say this not as a cautionary tale, but as context. When I look at the wave of mass layoffs being justified as AI transformation, I’m not reading about it from a distance. I’ve been on the other side of that decision.
What I learned on the way down
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