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GPT-5’s model router ignited a user backlash against OpenAI-but it might be the future of AI

GPT-5’s model router ignited a user backlash against OpenAI-but it might be the future of AI
business8/12/2025

OpenAI’s latest upgrade was supposed to be a leap forward. Instead, it sparked backlash — and raises big questions about whether stitching together multiple models is the path to AI’s future.

OpenAI’s GPT-5 announcement last week was meant to be a triumph—proof that the company was still the undisputed leader in AI—until it wasn’t. Over the weekend, a groundswell of pushback from customers turned the rollout into more than a PR firestorm:... [7265 chars]