Denver man called United Airlines real customer service - then got transferred to someone who took $17K. How?

business • 8/16/2025

Trusting United’s official number wasn’t enough. He’s still waiting for $17,000 to be refunded.

Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to United Airlines. After his initial flight was canceled due to mechanical issues, Smoker spent over three painstaking hours on... [6200 chars]