Delta Air assures US lawmakers it will not personalize fares using AI

August 2, 2025

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1 min read

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CNBC

Delta Air Lines said it will not use AI to set personalized ticket prices for passengers after facing criticism from U.S. lawmakers and broad public concern.

Delta Air Lines said on Friday it will not use artificial intelligence to set personalized ticket prices for passengers after facing sharp criticism from U.S. lawmakers and broad public concern. Last week, Democratic Senators Ruben Gallego, Mark Warn... [3074 chars]

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