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A message to our customers from Network President Joe Russo

A message to our customers from Network President Joe Russo
business8/31/2025

Verizon Wireless experienced a brief service disruption due to a software issue, now resolved. Apologizes for inconvenience and we are restarting devices for full service restoration.

Yesterday afternoon and evening, an isolated number of Verizon Wireless customers experienced a disruption in service caused by a software-related issue. As soon as we discovered the problem, our teams worked nonstop to get everything back up and run... [685 chars]